Terms of service

Terms of Use – E-Scoot.eu

Welcome to E-Scoot.eu – your destination for practical accessories and everyday products that make life easier. The following Terms of Use define the rights and obligations of both users and the owner of the online store.

Online Store Terms – Key Rules

By using our website, you agree to the following terms:

  • Orders can be placed 24/7 through E-Scoot.eu.
  • Every order is confirmed by email and processed according to the stated delivery times.
  • All prices include VAT and are displayed in EURO (EUR).

User Rights and Responsibilities

As a customer, you agree to:

  • Provide accurate contact information.
  • Read the product description before making a purchase.
  • Use the website and make purchases in compliance with applicable laws and principles of fair conduct.

You have the right to:

  • Access complete product information.
  • Benefit from our 30-day satisfaction guarantee.
  • Submit a complaint or return an eligible product.

Privacy Policy and Data Protection

All personal data is processed in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Order Fulfillment and Product Availability

  • Orders are dispatched on the next business day.
  • Delivery typically takes up to 6 business days.
  • If a product is unavailable, we will notify you promptly and offer an alternative solution whenever possible.

Digital Content

Some products available on E-Scoot.eu are digital content delivered electronically, including PDF files, e-books, manuals, guides, and other downloadable digital materials.

Before completing your purchase, you will be informed that the product is digital content. Digital content is delivered immediately after payment by providing a download link or sending the product electronically.

By purchasing digital content, you expressly consent to the commencement of performance before the expiration of the statutory withdrawal period and acknowledge that, once the delivery of the digital content has begun, you lose your right to withdraw from the contract in accordance with applicable law.

The commencement of delivery is deemed to occur, in particular, when:

  • A download link is made available to you;
  • The digital file is sent electronically; or
  • You download the product for the first time.

Once the digital content has been delivered and made available for download, returns and refunds are not available except where required by applicable law, including where the digital content does not conform to the contract.

Legal Notice

The owner of the website reserves the right to modify:

  • Website content;
  • Product prices;
  • Promotional offers; and
  • Product availability.

The commercial use of any content published on this website, including product descriptions, images, and other materials, without the prior written consent of the website owner is strictly prohibited.

Contact

If you have any questions, please contact us by email at:

E-Scooteu@proton.me